BackWe specialize in provision of full-scale solutions and consultations in the area of IT process management, central administration and operation of ICT environment. The overall aim of these activities is to enable our customers to secure provision of services to their internal and external clients at an agreed level.
We are ready to provide solutions and tools for:
- solutions, consultations, and tools related to ITIL and eTOM process frameworks
- ICT infrastructure management
- service provision securing
- IT management processes
- HelpDesk solutions
The key software products within the ICT service management deployed by the TEMPEST company include IBM Tivoli & Netcool, HP BTO Software, and BMC Software & Remedy.
